Contact information

If you have any questions about shipping, transportation, or customs clearance, please feel free to contact us:

  • Trading Name: Silk Root Tea

  • Business Address: [Insert your full business address, e.g., No. XX, XX Road, Jingyang County, Xianyang, Shaanxi, China]

  • Phone Number: [Insert your customer service phone number with country code]

  • Email: support@srptea.com

  • Business Registration Number: [Insert your Unified Social Credit Code or local commercial registration number]

  • VAT Number (if applicable): [Insert your VAT/Tax ID, or state "N/A" if not registered]

  • Customer Service Hours: Weekdays, 9:00 – 18:00 (Beijing Time)

We will respond to all inquiries within 1–2 business days.